Animactiva Logo
Animactiva Logo

Privacy Policy

This privacy policy describes the handling of information provided or collected on the website where this privacy policy is published. We follow this privacy policy in accordance with applicable law. Remember that when you provide us with information on the website, the information we collect is covered by this privacy policy, and the information collected by the website is subject to the website’s privacy practices. Also, remember that our sites and applications may contain links to other sites not owned or controlled by us, and we are not responsible for the privacy practices of those sites. We recommend that you exercise caution when leaving our sites or applications and read the privacy policies of other sites that may collect your personal information.

01 - Introduction

The website is owned by the company Animactiva – sports activities, ltd with License No. 47/2011 – RNT (ITP) Nature Tourism Company recognized by ICNF.

At Animactiva, we respect your privacy, care about your security, and believe in the need to protect the privacy of the personal information you share with us.

In this privacy policy, we explain who we are, for what purposes we may use your data, how we collect it, how we store it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.

Your data will be processed by Animactiva – sports activities, ltd, legal entity No. 507953975, headquartered at Rua Zeca Afonso, Nº 13 – C, R/C Left, 6200-220 Covilhã, the entity responsible for processing personal data in accordance with the General Data Protection Regulation.

For any questions related to the processing of your personal data, you can contact us through the following means:
Contacts: 967896755 or 967896754
Email: geral@animactiva.pt
Address: Rua Zeca Afonso, Nº 13 – C, R/C Left, 6200-220 Covilhã

02 - Responsibility for data collection and processing

Your data will be collected and processed by the site animactiva.pt, under the responsibility of legal entity No. 507953975, Rua Zeca Afonso, Nº 13 – C, R/C Left, 6200-220 Covilhã, the entity responsible for processing personal data in accordance with the General Data Protection Regulation. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter GDPR).

For any questions related to the processing of your personal data, you can contact us through the following means:
Phone: 967896755 or 967896754
Email: geral@animactiva.pt
Address: Rua Zeca Afonso, Nº 13 – C, R/C Left, 6200-220 Covilhã

03 - Data processing and changes

By providing your personal data, the user acknowledges and consents that they will be processed in accordance with this Privacy Policy and the rules and principles contained in the respective terms and conditions of the services used. In this regard, and concerning the processing of personal data, the customer should read this Privacy Policy and Cookies.
We inform you that, whenever necessary, we will change this Privacy Policy and Cookies without any prior authorization.

04 - What are personal data?
This refers to any information, of any nature and regardless of its support, relating to a natural or legal person, directly or indirectly, identified or identifiable (data subject).
05 - What personal data are collected and processed?
Your personal data will be collected and processed in the following situations:
– If you fill in your personal data and submit the Consent Form;
– If you purchase and/or use Animactiva’s services on the site animactiva.pt
06 – By filling in your personal data on our website
Some personal data are mandatory, and the animactiva website will inform you of this requirement. Providing incorrect or inaccurate data is the sole responsibility of the client who owns them. The collection and processing of personal data have the following purposes:
(i) Customer management,
(ii) Marketing or Telemarketing,
(iii) Profiling and improving browsing experience.
(iv) Marketing or Telemarketing,

Animactiva.pt may process the collected personal data to send the respective owner information about products and services it markets. This processing of personal data will be carried out only with the express consent of the owner, provided namely at the time of registration on the site, by creating an online account through the site or animactiva.pt, or by subscribing to our newsletter. If you consent, you will receive marketing communications via email, mail, phone, and/or SMS. We may share the collected personal data with third parties that manage social networks, such as Facebook, for conducting marketing campaigns through social networks. Consent for the processing of personal data for direct marketing purposes can be revoked at any time by its owner. The personal data collected for this purpose will be kept for 2 years of inactivity. Profiling, the site performs profiling based on the information that is collected and analyzed to identify your usage profile, allowing the site to improve its offer, plan its communication, sending personalized and appropriate information to each client’s profile. The personal data collected will also be processed to respond to questions, suggestions, or complaints submitted by the respective owner to animactiva.pt

07 - Sharing or transferring personal data
The personal data collected by the site animactiva.pt may be hosted, shared, and communicated to other companies. For Hosting and hosting service, at Amen.pt, our provider of this service. With services we use to track, analyze, or improve our customers’ experience: Facebook Ads, Facebook Pixel, Google Analytics, Google AdWords, Google Adsense, Google Retargeting, MailChimp, etc. In situations where personal data are transferred or hosted by other companies, confidentiality, security, and protection levels will be fully guaranteed. Animactiva.pt may use subcontractors for all or part of the purposes identified above, as well as for the maintenance, hosting, and management of its systems and computer equipment, under the terms permitted by the legislation regulating the processing of personal data, with these entities being obliged to maintain confidentiality and ensure security concerning the personal data they have access to for this purpose, and should not use these data for any other purposes, or for their benefit, nor relate them to other data they possess. Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law. The personal data collected by animactiva.pt will be processed within the European Union.
08 - Personal data retention period
Animactiva retains personal data for the retention periods identified above and only for the period necessary, or to fulfill obligations to which it is legally subject. In any case, once the relationship with the personal data holders ends, they will no longer be processed for commercial purposes.
09 - Security and confidentiality of personal data

We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal data.
Although data transmission over the internet or website cannot guarantee complete security against intrusions, we and our service providers and business partners make our best efforts to implement and maintain physical, electronic, and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements.

Among others, we have implemented the following:
– Restricted personal access to your personal data based on the “need to know” criterion and only within the communicated purposes;
– Transfer of collected data only in encrypted form;
– Protection of information technology systems through firewalls, to prevent unauthorized access to your personal data;
– Permanent monitoring of access to information technology systems to prevent, detect, and prevent the misuse of your personal data.

10 - Rights of the personal data holder
At any time, you can request us:

● Access to the information we have about you;
● Correction of the information if it is incorrect or incomplete;
● To delete or limit the processing of your personal data;
● If the processing depends on your consent or agreement and is carried out by automated means, you have the right to receive the personal data previously provided, in a structured, commonly used, and machine-readable format.

Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of personal data is only done with its owner.
If you exercise any of these rights, we will proceed with its analysis and respond, whenever possible, within 1 (one) month. You should be aware that in certain cases (for example, due to legal requirements) your request may not be immediately satisfied.

If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to file a complaint with the National Data Protection Commission.

Right of access
The personal data holder has the right to obtain from animactiva.pt confirmation as to whether or not data concerning them are being processed and, if so, to access their personal data and access the information provided by law.

Right to rectification
The personal data holder has the right to obtain from animactiva.pt, without undue delay, the rectification of inaccurate or incomplete data concerning them.

Right to erasure (right to be forgotten)
The personal data holder has the right to request animactiva.pt to delete their data, without undue delay, and animactiva.pt has the obligation to delete personal data when, namely, one of the following reasons applies:

a) Personal data are no longer necessary for the purpose that motivated their collection or processing;
b) The holder has withdrawn their consent for data processing (in cases where processing is based on consent) and there is no other basis for the said processing;
c) The holder objects to the processing and there are no overriding legitimate interests justifying the processing;

Right to restriction of processing
The data holder has the right to obtain from animactiva.pt the restriction of processing if, namely, one of the following situations applies:
a) Contest the accuracy of personal data, for a period that allows animactiva.pt to verify its accuracy;
b) Data processing is lawful and the data holder opposes the deletion of their personal data and requests, instead, the restriction of their use;
c) If animactiva.pt no longer needs personal data for processing purposes, but these data are required by the holder for the declaration, exercise, or defense of a right in a judicial process;
d) If you have objected to processing, until it is verified that the legitimate reasons of the data controller prevail over those of the data holder.

Right to data portability
If processing depends on the data holder’s consent and that consent has been provided by automated means, the data holder has the right to receive the personal data concerning them and that they have provided to animactiva.pt in a structured, commonly used, and machine-readable format.

Right to object
In cases where data processing is carried out for:
The effect of legitimate interests pursued by animactiva.pt;
Profiling,
The data holder may also, at any time, object to the processing of their personal data.

Withdrawal of Consent
If consent is legally required for the processing of personal data, the data holder has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out based on the consent previously given nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or legal obligation to which animactiva.pt is subject.
If you wish to withdraw your consent, you can contact us by letter, phone, or email.

11 - Right to file a complaint
For any questions about data collection and processing by animactiva.pt, the respective holder can contact customer support via email at geral@animactiva.pt. You can also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisbon, about how animactiva.pt collects and processes personal data.
12 - Use of Cookies
As previously mentioned, animactiva.pt collects and processes the personal data necessary for the availability and operation of its site, ensuring, however, adequate levels of security and protection of its users’ personal data. To this end, various physical, logical, technical, and organizational security measures have been adopted to protect personal data against dissemination, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of unlawful processing. Notwithstanding the security measures adopted by animactiva.pt, the user should keep access codes secret, not sharing them with third parties, and should also follow the recommended security practices, particularly regarding the installation and updating of necessary security applications, namely antivirus. Animactiva.pt uses cookies on its site, which are considered small text files with relevant information that the access device (computer, mobile/smartphone, or tablet) loads, through the internet browser, when a site is visited by the user. The cookies used by animactiva.pt improve the performance and browsing experience of its users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the site recognize the user’s device the next time they visit it, but it will also be essential for its operation. The cookies used on the site by animactiva.pt do not collect personal information that allows the user to be identified, storing only generic information, namely the form or location/country of access and how the user uses the site, among others. Cookies retain only information related to user preferences, and the user can, at any time and through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system. However, it should be noted that refusing the use of cookies may result in the inability to access some areas of the animactiva.pt site.
13 - Cookies used
To provide a better service to the user, we use cookies, which are small text files placed on the hard drive by a web page server.

This technology is used by animactiva.pt mainly to:
● Collect users’ IP addresses. Cookie information identifies the user, and if they are registered for any service, promotion, or event we offer, it instructs the system to access the stored user information. This way, we can customize user preferences and make it easier to use their services.
● Conduct statistical studies to differentiate between regular users, allowing us to calculate the number of users and their growth.
● Recognize if users have viewed a specific part of the webpage to prevent repetitive appearances of the same.

Sometimes, we collect information on our website through temporary or session cookies. These cookies disappear when you close the Internet browser. They are not stored on the user’s hard drive; they are only kept in temporary memory, which is erased after closing the browser. We use temporary cookies to determine, for example, how our website is used, so we can improve its design and usability.

Temporary cookies are not associated with any personally identifiable information. In any case, you can limit or restrict the acceptance of cookies through your browser options. You can also check our Cookie Policy.
Occasionally, animactiva.pt will update this Privacy Policy.
We ask you to periodically review this document to stay updated.
Last updated: 06/04/2020